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As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.

Our state of the art verification system and interview procedure will ensure that you are only introduced to genuinely single people who are precisely who they claim to be.We are a member of the Online Dating Association (ODA) which was set up to ensure high standards of behaviour by dating service providers serving the UK.The ODA Code of Practice is binding on members of the Association.Find out how our London dating agency that covers the whole of the UK can help you.Our personal introductions service is for those who will accept no compromise, the ultimate in personal matchmaking.